To make your stay even more enjoyable, My Second Home offers various promotional offers. Whether it is to stay at the mountains but also at sea, take advantage of our great rates and come live an unforgettable holidays in one of our luxurious résidences.
Guarantee snow offer My Second Home
Do not hesitate to book your winter holidays and take advantage of our best offers with the “Guarantee Snow msh” allowing you to postpone your stay subject to the conditions of eligibility listed below :
If you booked before 01/12/19, a minimum stay of 7 consecutive nights in winter, between the opening and the closing of the ski area, via the msh website, the msh reservation department or directly from theresidence, you can benefit from the msh guarantee snow.
If it is observed, between 14 and 7 days before your stay, on the site France-Montagnes france-montagne.com, a defect or an excess of snowfall leading to the closure of at least 50% of the ski slopes normally in serviceon the Residence of your stay, for at least 4 consecutive days, we are committed to offering you at no additional cost :
Another destination OR another date of stay OR credit on a future winter or summer holiday !
How to declare the damage ?
Make contact with our services within five business days at the latest preceding the event resulting in the guarantee.Declare your cancellation with proof (screen prints or certificates) confirming the lack or excess of snow and proof of payment of your stay, either by email: firstname.lastname@example.org or by post : My Second Home 10rue de la charité, 69002 Lyon.